Returns & Refund Policy

 

Last Updated: 05/25/2026

We accept returns within 14 days of delivery.


Eligibility for Returns

To be eligible:

  • Item must be unworn and unused
  • Must be in original condition
  • Must include original tags (if applicable)
  • Must be free of stains, odors, or alterations

Returns requested after 14 days will not be accepted.


Non-Returnable Items

The following are not eligible for return:

  • Final sale items
  • Gift cards
  • Custom or altered items

How to Request a Return

To initiate a return, contact:

sizygy.us@gmail.com

https://sizygy.com/contact/

Include:

  • Order number
  • Item(s) being returned
  • Reason for return

Items sent without approval may not be accepted.


Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

We recommend using a trackable shipping service. We are not responsible for lost return packages.


Refunds

Once your return is received and inspected:

  • You will be notified of approval or rejection
  • Approved refunds will be issued to the original payment method
  • Processing may take 5–10 business days

Original shipping fees are non-refundable.


Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos.